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Exam 9: Managing Diversity and Inclusion

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Question 1

Multiple Choice

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In Hofstede's chart showing individualism/collectivism and power distance, the United States is similar to:

A) France.
B) Mexico.
C) New Zealand.
D) Austria.
E) Japan.

F) A) and B)
G) A) and E)

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Question 2

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In the context of sexual harassment laws in the U.S., which of the following is true?

A) Cases of quid pro quo harassment violate Title VII of the Civil Rights Act of 1964, but instances of hostile environment does not.
B) Women are protected under Title VII of the Civil Rights Act of 1964 but not men.
C) Men are protected under Title VII of the Civil Rights Act of 1964 but not women.
D) "Hostile work environment" standard applies to same-sex harassment, as well as to non-gender-related cases.
E) Cases of hostile environment violate Title VII of the Civil Rights Act of 1964 but cases of quid pro quo harassment does not.

F) D) and E)
G) A) and D)

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Question 3

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A study by the Department of Labor's Glass Ceiling Institute showed that the stock performance of firms that were high performers on diversity-related goals were _____ that of other firms.

According to the Americans with Disabilities Act, a disability is strictly defined as:

Do you think organizations should hire disabled employees? Give reasons to support your answer.

Pluralistic organizations have a diverse employee population and take steps to involve persons from different gender, racial, or cultural backgrounds.

In today's service and technology economy, more positions require physical strength, stamina, and skill in a trade, rather than college and professional degrees.

Which of the following is most likely to help employers in preventing an exodus of talent, and retaining skilled and knowledgeable older workers?

A glass ceiling makes it easier for women and minorities to get top jobs.

In multicultural organizations, diversity not only exists but is valued.

Scenario A: Use the information in the following paragraph to answer the four questions below the paragraph. Carmela and Penny are colleagues who are experiencing problems in their jobs. They relate their experiences to each other because they are very concerned about their situations. Carmela speaks of a conversation with her immediate supervisor in which he (the supervisor) tells her that if she agrees to spend the weekend together with him the next time they take a business trip together, he will recommend her for a promotion. It was clear, Carmela says, that "spending the weekend together" included sleeping with her supervisor. Penny has a different situation. She works in an area of the office where there are few women during the day. Her male colleagues consistently make lewd remarks about her body and attempt to show her pornographic pictures. -If Carmela and Penny were men, which of the following statements would be true?

Anna was offered a promotion in exchange for a date with her supervisor. She was upset, since she had no interest in dating him, yet she really wanted the promotion and so she agreed. This is an example of:

Retaining good workers of all ethnicities is becoming increasingly important as

Discuss how culture plays out in terms of ethical behavior. What can organizations do to manage these issues more effectively?

_____ gives exposure and experience in line jobs to a wide range of employees in order to make senior management positions more available to them.

Cross-cultural management extends beyond U.S. employees going abroad.

Title VII of the Civil Rights Act of 1964 protects women against sexual harassment but not men.

Nancy was recently passed up for promotion. She was told that management was looking for someone who was more aggressive to fill the position. Nancy's coworkers were surprised because she has a reputation for "getting things done." Nancy later overheard one of the managers saying that he did not believe she was committed to her career since "she was a typical woman." This instance exemplifies the problem of _____ associated with a diverse workforce.

Scenario C: Use the information in the following paragraph to answer the three questions below the paragraph. You are an U.S national and you have just accepted an international assignment in Sweden. On your first day in the office in Sweden, you meet several new colleagues. Lars is the manager of the office and is a Swedish citizen; he has been with the company for five years. Sylvie is from France and has also just come to Sweden to work for your company, which is a U.S based company. -Lars would be referred to as a(n) :

Raymond, as part of his recent promotion, attended a seminar that focused on listening skills and giving and receiving feedback effectively. As part of the training, Raymond actually practiced these skills with other managers and employees, many with diverse backgrounds. Raymond found the seminar to be very helpful in pointing out the different approaches preferred by people from different backgrounds. This type of instruction is common in diversity training and is referred to as: