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Exam 12: Teamwork

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Question 61

Multiple Choice

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_____ roles are filled by individuals who have particular job-related skills and abilities.

A) Team maintenance specialist
B) Cohesive
C) Participative
D) Collaborative
E) Task specialist

F) B) and E)
G) A) and E)

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Question 62

True/False

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If a highly cohesive group has low-performance norms, that group will have the best performance.

A) True
B) False

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Question 63

Multiple Choice

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In the context of roles of a superior team leader, scouting refers to:

A(n) _____ is a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements.

Teams are ineffective as a building block for organization structure.

Scenario A. Use the information given below to answer the questions that follow. Your organization uses teams extensively. In your new position as Regional Manager, you will be responsible for managing several different teams: • Your team is made up of regional managers who coordinate the work of the regional employees. As with all members of this team, you joined the team when you became a manager. • You supervise the salary survey team. This team is made up of employees from around the region who have been assigned to study the organization's current salary policies and recommend changes to make the organization more competitive for the best candidates. • Many of your subordinates have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his/her technical expertise and knowledge. -The regional managers' team is an example of a _____ team.

Ultimately teamwork is motivated by tying rewards to team performance.

Work teams are typically a clear part of the formal organization structure.

Which of the following is a characteristic of a traditional work environment?

Describe three working relationships that have developed as teams carry out their roles.

In the _____ stage of team development, the group channels its energies into conducting its tasks.

What are the characteristics of a new team environment?

Self-managed teams, compared to traditionally managed teams, have more productivity but experience higher costs.