Filters
Question type

Study Flashcards

When selling to a group,it is necessary to modify the ten step selling process by omitting the trial close step.

A) True
B) False

Correct Answer

verifed

verified

What is another name for the formula sales presentation method?

Correct Answer

verifed

verified

The persua...

View Answer

The problem-solution presentation is a flexible method that requires a detailed analysis of the prospect's needs.

A) True
B) False

Correct Answer

verifed

verified

The number one asset of a strong negotiator is his or her preparation.

A) True
B) False

Correct Answer

verifed

verified

The successful resolution of a negotiation starts with a commitment to do business together.

A) True
B) False

Correct Answer

verifed

verified

The first discussion point in a sales presentation should address the features,advantages,and benefits that the prospect desires.

A) True
B) False

Correct Answer

verifed

verified

The use of the memorized sales presentation is based on two different assumptions.List them.

Correct Answer

verifed

verified

(1)A prospect's needs can be stimulated ...

View Answer

A salesperson using the problem-solution sales presentation method is most likely selling a(n) ________ product or service.


A) trivial
B) simple
C) complex
D) mechanical
E) technical

F) B) and D)
G) C) and E)

Correct Answer

verifed

verified

What types of sales presentations would Hastie and Ager most likely use for new customers?


A) Need-satisfaction and problem-solution
B) Memorized and need-fulfillment
C) Need-fulfillment and need-development
D) Formula and problem-solution
E) Persuasive selling and need-satisfaction

F) C) and D)
G) A) and C)

Correct Answer

verifed

verified

List the three parallel dimensions of selling.

Correct Answer

verifed

verified

The discussion seque...

View Answer

To use the formula sales presentation,the salesperson need not know anything about the prospect.

A) True
B) False

Correct Answer

verifed

verified

In the need-satisfaction sales presentation,the first 50 to 60 percent of the conversation time is referred to as the need awareness phase.

A) True
B) False

Correct Answer

verifed

verified

All of the following are the advantages of a formula sales presentation EXCEPT:


A) It ensures that all information is presented logically.
B) It allows reasonable amount of buyer-seller interaction.
C) It allows for smooth handling of anticipated questions.
D) It is effective when the product is non-technical.
E) It is a fully structured sales presentation method.

F) None of the above
G) A) and D)

Correct Answer

verifed

verified

At the beginning of a presentation,a salesperson asks a catalog retailer,"What type of inventory management software would you like your company to use?" The salesperson is more than likely using the _____ sales presentation method.


A) problem-solution
B) stimulus-response
C) participative
D) persuasive selling
E) need-satisfaction

F) All of the above
G) A) and B)

Correct Answer

verifed

verified

Comment on the following statement: "No matter what the situation,the need-satisfaction presentation is always the most effective."

Correct Answer

verifed

verified

This statement is incorrect.The situatio...

View Answer

Developing a proposal document that can serve as a script during the presentation is a part of the group presentation preparation.

A) True
B) False

Correct Answer

verifed

verified

The memorized sales presentation is referred to as persuasive selling presentation.

A) True
B) False

Correct Answer

verifed

verified

The key to selling and negotiating is to always seek a win-win situation in which both the buyer and seller are happy.

A) True
B) False

Correct Answer

verifed

verified

In the memorized sales presentation,the prospect does very little talking.

A) True
B) False

Correct Answer

verifed

verified

The memorized sales presentation may focus on benefits unimportant to the prospect.

A) True
B) False

Correct Answer

verifed

verified

Showing 21 - 40 of 148

Related Exams

Show Answer