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Which generational cohort is interested in distinctive,memorable,and personal experiences?


A) baby busters
B) Generation Y
C) baby boomers
D) Generation X
E) Generation Z

F) A) and B)
G) C) and D)

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Generation X is defined as the generation of children born __________.


A) between 1946 and 1964
B) between WWI and WWII
C) between 1965 and 1976
D) between 1977 and 1994
E) since the millennium

F) D) and E)
G) A) and E)

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boomers are an important target market because


A) their workforce participation has made them the wealthiest generation in U.S. history, accounting for an estimated 50 percent of all consumer spending.
B) they include most of the important business leaders in the United States.
C) they represent a small proportion of the population but have large disposable incomes.
D) they have the longest life expectancies, remaining an active participant in the marketplace for a long time.
E) they will be able to pass along significant wealth to their children, the generation that will succeed them.

F) B) and C)
G) A) and E)

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Which of the following trends identified in an environmental scan is a technological trend?


A) New smartphone apps, such as mobile location promotion, quick response (QR) codes, and mobile payments will become increasingly more available.
B) Customer-generated content is growing as a competitive advantage.
C) The slow recovery of the current recession is leading to sustained higher levels of unemployment.
D) Online privacy protection advocacy and regulation will continue to grow.
E) Social networks are becoming the dominant form of communication for consumers.

F) All of the above
G) C) and D)

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money a consumer has left after paying taxes to use for necessities such as food,shelter,clothing,and transportation is referred to as __________.


A) net income
B) disposable income
C) discretionary income
D) household income
E) gross income

F) A) and B)
G) A) and E)

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Which generational cohort is also known as the baby bust? Describe the interests and lifestyles of this cohort and explain why it is important to marketers.

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The baby boom cohort is followed by Gene...

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activity that uses some form of electronic communication in the inventory,exchange,advertisement,distribution,and payment of goods and services is referred to as __________.


A) electronic commerce
B) Internet barter
C) intranet commerce
D) electronic exchange
E) extranet commerce

F) All of the above
G) D) and E)

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Because there are few sellers,price competition among firms is not desirable in which form of competition?


A) pure competition
B) cross-market competition
C) a monopoly
D) monopolistic competition
E) an oligopoly

F) C) and E)
G) B) and C)

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2002,Geek Squad was purchased by leading consumer electronics retailer __________.


A) Fry's Electronics.
B) Best Buy.
C) Circuit City.
D) Micro Center.
E) Ultimate Electronics.

F) All of the above
G) B) and E)

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2030,the U.S.population is expected to exceed


A) 273 million.
B) 308 million.
C) 323 million.
D) 373 million.
E) 408 million.

F) C) and D)
G) A) and E)

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Trademark Law Revision Act (1988) addresses the right of a company to


A) sell to the highest bidder a trademark that has expired or been retired.
B) incorporate an unlimited number of new products under the same trademark.
C) secure rights to a name before the product is even in use.
D) alter its trademark in terms of color, design, or slogan without having to reapply for a new trademark.
E) protects U.S. trademark rights throughout the world.

F) A) and D)
G) B) and E)

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  Figure 3-A -U.S.Office of Management and Budget has developed a classification system that defines geographic areas based on the size of the population contained within them.The U.S.Census Bureau uses these statistical areas to collect,tabulate,and publish various reports on demographic profiles and economic activity.Figure 3-A above shows these statistical areas for the Dallas-Fort Worth metroplex.The largest of these geographical areas is called a A)  megapolitan statistical area. B)  micropolitan statistical area. C)  metropolitan statistical area. D)  zip code. E)  combined statistical area. Figure 3-A -U.S.Office of Management and Budget has developed a classification system that defines geographic areas based on the size of the population contained within them.The U.S.Census Bureau uses these statistical areas to collect,tabulate,and publish various reports on demographic profiles and economic activity.Figure 3-A above shows these statistical areas for the Dallas-Fort Worth metroplex.The largest of these geographical areas is called a


A) megapolitan statistical area.
B) micropolitan statistical area.
C) metropolitan statistical area.
D) zip code.
E) combined statistical area.

F) C) and E)
G) A) and C)

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does technology affect customer value?

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Technological forces affect customer val...

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purpose of the __________ is to forbid certain actions that are likely to lessen competition,although no actual harm has yet occurred.


A) Federal Trade Commission Act
B) Lanham Act
C) Clayton Act
D) Sherman Antitrust Act
E) Robinson-Patman Act

F) A) and B)
G) C) and E)

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recently,ink has been developed that will conduct electricity.The application for this ink is to print circuitry that can be read electronically.This may help to drive down the cost of radio frequency (RFID) tags that are currently used in industry.This is an example of how __________ forces are applied to industry.


A) ecological
B) regulatory
C) technological
D) competitive
E) marketing mix

F) B) and D)
G) None of the above

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Value consciousness refers to


A) the difference between perceived value and actual value of a product or service.
B) a fear of being subliminally influenced by marketing actions such as advertisements, endorsements, etc.
C) a desire to pay the least amount possible for a product or service that meets minimum performance requirements.
D) the concern for obtaining the best quality, features, and performance of a product or service for a given price.
E) the concern for obtaining the best product or service regardless of the cost.

F) A) and E)
G) B) and E)

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Combinations of the marketing mix that reflect the unique attitudes,ancestry,communication preferences,and lifestyles of different races are referred to as __________ marketing programs.


A) panethnic
B) generational
C) cross-cultural
D) multicultural
E) regional

F) A) and C)
G) All of the above

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Federal Dilution Act


A) prevents someone from using a trademark on a non-competing product.
B) provides for registration of a company's trademarks.
C) allows a company to secure rights to a name before its actual use.
D) facilitates the protection of U.S. trademark rights throughout the world.
E) allows language adaptations for trademarks in different parts of the world.

F) D) and E)
G) A) and C)

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2030,__________ will constitute the largest racial or ethnic population in the U.S.


A) African Americans
B) Asian Americans
C) Caucasians
D) American Indian and other native populations
E) Hispanics

F) A) and B)
G) A) and E)

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Generation X is the label often given to


A) persons born between 1965 and 1976.
B) persons 65 years old and older.
C) the "upbeat" or "carefree" generation.
D) the "greatest generation" born between the baby boomer generation and their parents, Generation W-the World War II generation.
E) those people who were born during the millennium.

F) All of the above
G) B) and D)

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