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Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

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Question 71

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It's critical you understand your boss-interpersonal style, leadership style, pressures, goals, expectations, and strengths and weaknesses. To discover these, what are at least four questions might you try asking him or her?

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Questions to ask your boss to better und...

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Question 72

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In the in-group exchange, the relationship between leader and follower becomes a partnership characterized by mutual trust, respect and liking, and a sense of common fates.

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Question 73

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Karl was put on probation for a string of customer complaints about his poor service and professionalism. His supervisor was using ______ power.

Narcissistic leaders tend to bring out the best work behaviors in others.

Referent power, derived from one's personal attraction, characterizes strong, visionary leaders who are able to persuade their followers by dint of their personality, attitudes, or background.

Candy Lightner, founder of Mothers Against Drunk Driving, had a vision of getting rid of alcohol-related car crashes. She exemplifies a transformational leader style.

Reward power results from managers' authority to punish their employees.

Passive leaders inspire trust in their followers because they express their integrity by being consistent, single-minded, and persistent in pursuit of their goal.

Employee characteristics and interpersonal factors cause some leadership behaviors to be more effective than others.

In the contingency leadership model, the successful leader helps followers by tying meaningful rewards to goal accomplishment.

In the contingency leadership model, the most important component of situational control is position power.

In Fiedler's contingency leadership model, the amount of influence a leader has in his or her immediate work environment is called his or her _____.

Three possible responses to an influence tactic are enthusiastic commitment, grudging compliance, and outright resistance.

Which of the following would be considered a negative interpersonal trait often found in leaders?

A recent study shows that female executives are better than male executives at producing high-quality work.

Trina is outgoing, warm, and truly inspirational when she talks about where she wants to lead her division. Her employees seem eager to do anything she asks. Because of her personality and not her position, Trina has ______ power.

According to path-goal theory, effective leaders possess and use one style of leadership.

Amy, the manager of a branch location of a large travel firm, treated company resources as if they were her own and encouraged continued development and training of her employees. She cared about the staff deeply and even organized international volunteering activities to promote their growth. Amy could best be described as which type of leader?

According to Fiedler's model, a relationship orientation will be more effective than a task-oriented one in a high- or low-control situation, but the task orientation is best in a moderate-control situation.

Define and describe empowering leadership and identify one technique used to empower employees. Define psychological empowerment and define the four kinds of behaviors for increasing employee psychological empowerment: leading for meaningfulness, leading for competence and leading for self-determination.