Question 1

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A)  Intelligent system
B)  Artificial intelligence
C)  Neural network
D)  Intelligent agentE) B) and C)
F) All of the above

Question 2

Online transaction processing (OLTP)  is the capturing of transaction and event information using technology to _____________.

Accepted Answer

A)  Update existing information to reflect the new information
B)  Store the information
C)  Process the information according to defined business rules
D)  All of theseE) A) and C)
F) All of the above

Question 3

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Accepted Answer

A)  Multi-agent system
B)  Expert system
C)  Virtual reality
D)  Fuzzy logic systemE) A) and B)
F) A) and C)

Question 4

Which of the following is considered part of the process in the systems thinking example of a TPS?

Accepted Answer

A)  Source Document
B)  Calculate
C)  Report
D)  All of theseE) A) and B)
F) A) and C)

Question 5

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of theseE) A) and D)
F) A) and B)

Question 6

What arises in situations where established processes offer potential solutions?

Accepted Answer

A)  Analytics
B)  Structured decisions
C)  Unstructured decisions
D)  Semistructured decisionsE) C) and D)
F) A) and B)

Question 7

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is an example of an intelligent system?

Accepted Answer

A)  The firefighter robot that can extinguish flames at chemical plants.
B)  Shell Oil's Smart Pump robot that pumps gas for the customer.
C)  A robot that cleans and sweeps at a local airport.
D)  All of these.E) B) and C)
F) A) and D)

Question 9

Which of the following is not considered a challenge facing most managers today?

Accepted Answer

A)  Managerial decisions must be made quickly.
B)  Strategic decisions need to be made by applying analysis techniques.
C)  Artificial intelligence is required by all managers to be successful.
D)  Managerial decisions require large amounts of information to analyze.E) C) and D)
F) None of the above

Question 10

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Accepted Answer

A) True 
 B)False

Question 11

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Accepted Answer

A)  Decision making
B)  Problem solving
C)  Opportunity capturing
D)  All of theseE) B) and C)
F) None of the above

Question 12

Managers use transactional information when making structured decisions at the operational level.

Accepted Answer

A) True 
 B)False

Question 13

What encompasses all the information contained within a single business process or unit of work with the primary purpose of supporting the performance of daily operational or structured decisions?

Accepted Answer

A)  OLTP
B)  OLAP
C)  Analytical information
D)  Transactional informationE) A) and D)
F) C) and D)

Question 14

Which of the following does not represent an example of analytical information?

Accepted Answer

A)  Trends and product statistics
B)  Unstructured long-term decisions
C)  Five-year sales report
D)  Future growth projectionsE) None of the above
F) A) and C)

Question 15

What is a haptic interface?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it.
B)  A wearable computer with an optical head-mounted display (OHM
D)  .
C)  Technology that allows humans to interact with a computer through bodily sensations and movements.
D)  A work environment that is not located in any one physical space.E) B) and C)
F) C) and D)

Question 16

Neural networks use technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.

Accepted Answer

A) True 
 B)False

Question 17

A virtual workplace is a work environment that is not located in any one physical space.

Accepted Answer

A) True 
 B)False

Question 18

What is slice-and-dice capability?

Accepted Answer

A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B)  Enables the examination of information from different perspectives
C)  Enables users to get details, and details of details, of information
D)  Finds the inputs necessary to achieve a goal such as a desired level of outputE) A) and B)
F) None of the above

Question 19

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Accepted Answer

A)  Genetic algorithms
B)  Artificial intelligence
C)  Fuzzy logic
D)  Intelligent agentsE) A) and D)
F) A) and B)

Question 20

Which of the following offers a disadvantage for working virtually?

Accepted Answer

A)  Increases in worker productivity.
B)  Increases in feelings of seclusion.
C)  Decreases in expenses for the company.
D)  Alleviation of congested roadways.E) None of the above
F) A) and C)

Exam 9: Enabling the Organization Decision Making

What arises in situations where established processes offer potential solutions?

Correct AnswerverifiedShow Answer

Fuzzy logic is a mathematical method of handling imprecise or subjective information.

Correct AnswerverifiedShow Answer

What is a haptic interface?

Correct AnswerverifiedShow Answer

Managers use transactional information when making structured decisions at the operational level.

Correct AnswerverifiedShow Answer

Which of the following is an example of an intelligent system?

Correct AnswerverifiedShow Answer

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Correct AnswerverifiedShow Answer

Which of the following does not represent an example of analytical information?

Correct AnswerverifiedShow Answer

Which of the following offers a disadvantage for working virtually?

Correct AnswerverifiedShow Answer

Which of the following is considered part of the process in the systems thinking example of a TPS?

Correct AnswerverifiedShow Answer

A virtual workplace is a work environment that is not located in any one physical space.

Correct AnswerverifiedShow Answer

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Correct AnswerverifiedShow Answer

Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.

Correct AnswerverifiedShow Answer

What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Correct AnswerverifiedShow Answer

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Correct AnswerverifiedShow Answer

Neural networks use technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.

Correct AnswerverifiedShow Answer

Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

Correct AnswerverifiedShow Answer

Which of the following is not considered a challenge facing most managers today?

Correct AnswerverifiedShow Answer

What is slice-and-dice capability?

Correct AnswerverifiedShow Answer

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Correct AnswerverifiedShow Answer

What encompasses all the information contained within a single business process or unit of work with the primary purpose of supporting the performance of daily operational or structured decisions?

Correct AnswerverifiedShow Answer

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