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Strategic decisions focus on short term objectives whereas Operational decisions focus on long term objectives.

A) True
B) False

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Sensitivity analysis, what-if analysis, and market basket analysis are the three quantitative models typically used by a DSS.

A) True
B) False

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Organizations use _________ information to make ad hoc decisions.

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A(n) _________ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.

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_____________ systems are various commercial applications of artificial intelligence.

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A genetic algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

A) True
B) False

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What represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes.


A) As-Is process models
B) To-Be process models
C) Past process models
D) Future process models

E) B) and C)
F) C) and D)

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The most common example of a TPS is an operational accounting system such as a payroll system.

A) True
B) False

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Artificial intelligence simulates ______________ intelligence such as the ability to reason and learn.

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Which system is used for day-to-day business operational decisions?


A) Transactional Processing System (TPS)
B) Decision Support System (DSS)
C) Executive Information System (EIS)
D) None of the above

E) All of the above
F) A) and C)

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Key performance indicators (KPIs) are the measures that are tied to business drivers.

A) True
B) False

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What encompasses all organizational information and its primary purpose is to support the performing of managerial analysis tasks?


A) Transactional information
B) Analytical information
C) Timeliness
D) Quality

E) B) and D)
F) A) and B)

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Which feature can a neural network possess?


A) Learning and adjusting to new circumstances on their own.
B) Functioning without complete or well-structured information.
C) Coping with huge volumes of information with many dependent variables.
D) All are features of neural networks.

E) A) and B)
F) A) and C)

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Which of the following is a quantitative model typically used by a DSS?


A) Sensitivity analysis
B) What-if analysis
C) Goal-seeking analysis
D) All of the above

E) B) and D)
F) A) and D)

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Which of the following is not a measure of effectiveness IS metric?


A) Usability
B) Customer satisfaction
C) Financial Return on Investment
D) System availability

E) A) and B)
F) C) and D)

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Distinguish between transactional data and analytical data.

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Transactional data encompass all the raw...

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What is the study of the impact that changes in one (or more) parts of the model have on other parts of the model?


A) Drill-down
B) Sensitivity analysis
C) Statistical analysis
D) Goal-seeking analysis

E) B) and C)
F) A) and B)

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Which of the following is not a reason for the growth of decision-making information systems?


A) People need to analyze large amounts of information
B) People must make decisions quickly
C) People must apply sophisticated analysis techniques to make good decisions
D) People no longer have to worry about protecting the corporate asset of organizational information

E) None of the above
F) All of the above

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The basic building block of data is provided by ______ system which is further used by other systems for deriving analytical information.


A) Transactional Processing System (TPS)
B) Decision Support System (DSS)
C) Executive Information System (EIS)
D) None of the above

E) None of the above
F) B) and D)

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_________ seeking analysis could answer the question "How many customers are required to purchase our new product line to increase gross profits to $5 million?"

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