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Formal appraisals are conducted on an unscheduled basis and consist of less rigorous indications of employee performance.

A) True
B) False

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Which of the following may be considered,legally,to be an employment test?


A) only personality tests
B) only interviews and personality tests
C) small talk before and after the interview
D) only application forms
E) any procedure used in the employment selection decision process

F) B) and D)
G) C) and E)

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Typically the ________ in an union contract is tied to the U.S.Bureau of Labor Statistics' consumer price index (CPI) .


A) union security clause
B) right-to-work clause
C) agency clause
D) givebacks clause
E) cost-of-living adjustment (COLA) clause

F) B) and C)
G) A) and D)

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E

Being dismissed "for cause" means that __________.


A) an employee has the right to get the position back in the future
B) an employee quit the job
C) the company is downsizing,and the jobs are permanently eliminated
D) an employee is being fired for job performance
E) an employee is being laid off

F) B) and E)
G) A) and B)

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Social capital is the economic or productive potential of employee knowledge and actions.

A) True
B) False

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After an effective orientation,the employee should emerge with information about which three matters? Describe.

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Following orientation,the employee shoul...

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After being referred by a friend,Hasina attended a job interview.She didn't feel it went well,but was surprised when her friend told her the boss didn't like that she had worn her hijab,a traditional headscarf.The boss told a coworker after the interview,"Our customers prefer working with Christians." This is an example of __________.


A) affirmative action
B) discrimination
C) quid pro quo
D) favoritism
E) hostile work environment

F) A) and B)
G) C) and E)

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Programs that try to make up for past discrimination in employment by actively finding,hiring,and developing the talents of people from groups traditionally discriminated against are known as Title VII.

A) True
B) False

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Haley,a HR manager,had a meeting with the Vice President of Safety to determine if the new safety training program appears to be effective in preventing and reducing the number of accidents.Haley is performing which step of the training process?


A) evaluation
B) objectives
C) selection
D) implementation
E) Assessment

F) A) and D)
G) B) and C)

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Executives often negotiate generous severance packages that they receive if the company is taken over by another.These are known as __________.


A) silver linings
B) fringe benefits
C) maquiladoras
D) life insurance
E) golden parachutes

F) None of the above
G) A) and B)

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The first step in the training process is an assessment of what training is needed.

A) True
B) False

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During a(n) _______________,Megan asked Jeff to tell her about a time when he was able to overcome some sort of adversity.


A) realistic job preview
B) performance interview
C) situational interview
D) unstructured interview
E) behavioral description interview

F) None of the above
G) All of the above

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Recreation options,country club memberships,and discounts on merchandise are not considered examples of benefits.

A) True
B) False

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What are at least two reasons for having objective appraisals? What is the difference between objective and subjective appraisals?

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Two good reasons for having objective ap...

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A feedback technique in which an employee is appraised by her boss,peers,subordinates,and possibly clients is called a __________ appraisal.


A) MBO
B) 360-degree
C) results
D) reciprocal
E) BARS

F) All of the above
G) D) and E)

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B

Which of the following is a good suggestion for managers when conducting interviews?


A) Ask about the candidate's family to show personal interest.
B) After the interview,write a short report with a quantitative score of the candidate's qualifications.
C) Do more than half of the talking to make sure you are sharing enough about the company and its culture.
D) Ask questions spontaneously to get the most straightforward answers from the candidate.
E) The resume should be used for selection of interview candidates only;ignore it thereafter.

F) A) and D)
G) A) and E)

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____________ includes the activities managers perform to plan for,attract,develop,and retain an effective workforce.


A) Personnel development
B) Contingency planning
C) Job analysis
D) Human resource management
E) Performance appraisal

F) A) and D)
G) A) and C)

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D

Which of the following is not part of the strategic human resource management process?


A) Plan human resources needed.
B) Establish grand strategy.
C) Recruit and select people.
D) Orient,train and develop.
E) Negotiate employment contract.

F) A) and B)
G) All of the above

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Which of the following statements about sexual harassment is true?


A) A hostile work environment is characterized by a tangible economic harm.
B) A person who feels he or she must acquiesce to a sexual proposition to keep his or her job is facing a quid pro quo.
C) The organization cannot be sued for sexual harassment as long as its managers did not know about the situation.
D) Uninvited hugging or patting someone is not considered sexual harassment.
E) Sexual harassment is defined as occurring between members of the opposite sex.

F) A) and D)
G) D) and E)

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Social capital is the economic or productive potential of strong,trusting,and cooperative relationships.

A) True
B) False

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