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Exam 2: CSTE Certified Software Test Engineer (CSTE)

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Question 1

Multiple Choice

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The ______________ is an application of process management and quality improvement concepts to software development and maintenance.

A) Malcolm Baldridge
B) ISO 9000
C) SEI/CMM
D) QS14000

E) B) and C)
F) A) and D)

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Question 2

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The functionality/structure of the system created to solve a problem, satisfy a user need (note that this is the creative part of the design process) is known as the fishbone diagram.

A) True
B) False

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Question 3

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What type of change do you need before you can obtain a behavior change?

Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:

The National Quality Awards provide a basis for successful benchmarking against other companies.

In quantifying risk, the term RE represents __________

Quality assurance means the same as total quality control.

With the optimizing process, the data is available to justify the application of technology to various critical tasks, and numerical evidence is available on the effectiveness with which the process has been applied to any given product.

The Baldrige award is a world-wide quality award.

A latent defect is the same as a fault.

Function points measure the lines of code.

A non-sampling error relates to the sample properly reflecting the true characteristics of the population.

Quality improvement programs must be management led and customer oriented.

Function points are hardware and software independent.

Function points quantify data processing work outputs.

For most projects, a little analysis shows that there are two distinct activities involved:

Quality assurance is the process by which product quality is compared with applicable standards, and the action taken when nonconformance is detected.

Leadership evaluations are based upon the appropriateness, effectiveness and extent of the executives' and of the company's involvement in relation to the size and type of business.

What is the relationship between testing and quality assurance?

Quality and quality assurance are synonymous.