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Using the findings of Kouzes and Posner, select the action taken by the best leaders.


A) They use various approaches to motivate people.
B) They follow conventional beliefs and practices as the law.
C) They withhold important information from people.
D) They only tell people what to do.
E) They hesitate to share power with people.

F) A) and B)
G) B) and D)

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Daniel uses group maintenance behaviors as a major part of his leadership activities. Therefore, he


A) makes every decision.
B) focuses on the results, striving to reduce harmonious work relationships.
C) leads aggressively, thereby increasing stress and increasing productivity.
D) ensures the satisfaction of all employees, focusing on their feelings and comfort.
E) focuses on work speed, quality and accuracy, quantity of output, and compliance with the rules.

F) D) and E)
G) C) and D)

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Phil, Horace, and Janice were three qualified engineers working in a team at a firm. Though Phil had the most experience, he did not always lead the group. Some projects required specialized knowledge that the other two members had, so the leadership role was passed around the group as appropriate. They were using the ________ style of leadership.


A) lateral
B) authentic
C) shared
D) bridge
E) servant-leader.

F) A) and E)
G) A) and D)

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In Fiedler's contingency model, ________ leadership is more likely exhibited by leaders with low least preferred coworker (LPC) scores.


A) relationship-motivated
B) participatory
C) directive
D) charismatic
E) task-motivated

F) C) and D)
G) B) and E)

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In the path-goal theory, ________ is the degree to which individuals respect, admire, and defer to power.


A) drive
B) ability
C) authoritarianism
D) locus of control
E) self-confidence

F) C) and D)
G) A) and C)

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Describe the skills and strategies that contribute to transformational leadership.

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At least four skills or strategies contr...

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A ________ leader has a special ability to generate excitement and revitalize organizations.


A) transactional
B) situational
C) transformational
D) lateral
E) bridge

F) A) and B)
G) A) and C)

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What are the characteristics of effective followers?

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Good followership is not merely obeying ...

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Substitutes for leadership are


A) factors in the workplace that can exert the same influence on people as leaders otherwise would provide.
B) the process of delegating challenging work to deserving people.
C) a combination of strong professional will and personal humility that builds enduring greatness.
D) a style in which the leader is true to himself or herself while leading.
E) methods used by leaders who bridge conflicting value systems or different cultures.

F) A) and B)
G) B) and C)

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Academic research shows that ________ lead to higher growth in entrepreneurial firms.


A) a good product and marketing of that product
B) a clear vision and communication of that vision
C) strong employees and good customer service
D) a matrix organization and career ladder
E) a consumer focus and a hierarchy

F) B) and C)
G) A) and B)

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Julius told his co-worker, "I really admire Jean's leadership, and I'm glad that she is our boss. She has articulated her vision and worked with us to ________ that have brought meaningful results."


A) score collective quick wins
B) push her personal pet projects
C) acquire her personal praise and rewards
D) develop budgets
E) write mission statements

F) A) and B)
G) B) and C)

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Karen asked her co-worker, "Why does Larry always consult with David before making any major business decisions? David is 65 years old. He's very quiet and unassuming. He's been working here for over 40 years and isn't even in a management position." Ben replied, "David voluntarily stepped down from management roles 15 years ago. He decided that management was not his strength nor his passion, but rather technical work was. He is an incredibly important person, and leader, within our organization." Karen asked, "But why?" Ben responded,


A) "David has referent power, with personal characteristics that appeal to others."
B) "David has legitimate authority via chain of command."
C) "David is a charismatic leader, having a dominant personality."
D) "David has expertise and knowledge that others believe in, can learn from, and can gain from."
E) "David has supervisory leadership abilities that he exercises on a regular basis."

F) A) and B)
G) D) and E)

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Vic said, "I've never had a client leader like Kristin before. She has what is called referent power. As a result, the work that I do for Kristin is my very best because


A) I hope to win additional project work from her."
B) I respect her contractual authority over me."
C) I fear that she will cancel our contract if I don't."
D) I admire her and desire her approval."
E) I really respect her expertise."

F) D) and E)
G) All of the above

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Select the statement that describes a characteristic of effective leaders.


A) They prefer to be followers.
B) They are rarely extraverted.
C) They make decisions only in times of certainty.
D) They are self-confident to the point of arrogance.
E) They have a high need for power.

F) B) and C)
G) B) and E)

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________ behavior is sometimes referred to as concern for people, supportive leadership, or consideration.


A) Task performance
B) Servant-leader
C) Autocratic
D) Leader-member exchange
E) Group maintenance

F) All of the above
G) A) and C)

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Ralph candidly thinks to himself, "I just don't know if I have the leadership skills to progress in my career. I've made it to the second level of management, but I want to contribute at a greater level. I have always held the view that 'leaders are born, not made,' and I have considered myself fortunate to be one of these born leaders. I have the necessary leadership traits. However, as my responsibilities have increased, I have become less and less effective in leading larger and more diverse organizations. The negative performance of my business unit is reflecting this, as is my ability to develop my staff." How would you advise Ralph?


A) View each leadership situation to be unique, and adapt your leadership style to the situation.
B) Hire only those staff whose personalities and backgrounds are well suited to your leadership style.
C) Consistently use your trait approach to leadership, and you'll find that your staff will eventually adapt.
D) Employ coercive power on those staff members who do not respond to your leadership.
E) Exclusively use a transactional approach to excite, transform, and empower your staff.

F) A) and B)
G) B) and C)

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The ability to lead effectively sets the ________ managers apart from the rest.


A) poor performing
B) excellent
C) mediocre
D) lower-level
E) fair

F) B) and D)
G) A) and E)

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Transformational leaders do NOT ________ to generate excitement.


A) employ charisma
B) use individual attention
C) treat everyone alike
D) utilize intellectual stimulation
E) delegate challenging work

F) A) and E)
G) D) and E)

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In the behavioral approach to leadership, ________ behavior is variously referred to as concern for production, directive leadership, initiating structure, or closeness of supervision.


A) group maintenance
B) shared
C) task performance
D) bridge
E) lateral

F) B) and C)
G) None of the above

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Write a vision for your future company. Then evaluate that vision against what you have learned about a good vision statement.

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